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CCVP Kit

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  • Item#: CCAT-7740VP




Product Description

The CCVP Cisco Certified Voice Professional certification recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. The certification content focuses on Cisco Systems CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches.

Kit includes:
  • CCVP Study Guide
  • CCVP Instructor Guide (Instructor Guide will be issued per instructor, not per course)
      • Cisco Voice Over IP (CVOICE)
      • Cisco Quality of Service (QoS)
      • Cisco IP Telephony 1 & 2 (CIPT 1&2)
      • Troubleshooting Unified Communications (TUC)
      • GateWay GateKeeper (GWGK)
    • Lab Manuals for each of the sections
    • Student Notes Book for each of the sections

Outline

  1. Introduction to Packet Voice Technologies

  2. Analog and Digital Voice Connections

  3. Configuring Voice Interfaces

  4. Voice Dial Peers

  5. Introduction to Voice over IP

  6. Voice over IP Signaling and Call Control

  7. Improving and Maintaining Voice Quality

  8. Scalable Numbering and Applications

  9. Introduction to IP QoS

  10. The Building Blocks of IP QoS

  11. Introduction to Modular QoS CLI and AutoQoS

  12. Classification and Marking

  13. Congestion Management

  14. Congestion Avoidance

  15. Traffic Policing and Shaping

  16. Link Efficiency Mechanisms

  17. QoS Best Practices

  18. Cisco IP Telephony Introduction

  19. Introduction to Cisco AVVID and Cisco CallManager

  20. Clustering Cisco CallManager

  21. Installing Cisco CallManager

  22. Cisco IP Phones

  23. Configuring CCM to Support IP Phones

  24. Cisco Catalyst® Switches

  25. Access Gateways

  26. Route Plans

  27. Advanced Route Plans

  28. Telephony Class of Service

  29. Media Resources

  30. Call Admission Control and Survivable Remote Site Telephony

  31. Features

  32. Users

  33. Bulk Administration Tool

  34. Applications

  35. Enabling Video Calling and Conferencing

  36. Securing IP Communications

  37. Monitoring and Managing IP Communications

  38. Functions of Gateways and Gatekeepers

  39. Integrating a VoIP Network to the PSTN and PBXs

  40. Implementing a Dial Plan

  41. Implementing Advanced Gateway Features

  42. Deploying Gatekeepers

  43. Introducing Service Provider Offerings

  44. Applying Troubleshooting Methods

  45. Troubleshooting CallManager, Network, Signaling, and Dial Plans

  46. Troubleshooting AVVID Components

  47. Troubleshooting Network Infrastructure

  48. Applying Quality of Service in VoIP Networks

  49. Troubleshooting Unity Voice Mail Systems

  50. Escalating Trouble Tickets to TAC


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